FAQ
What is Mavie?
Mavie is support for modern motherhood, built by Dr. Sara Bloom — a physician, maternal wellness specialist, and mom of three who lived the gap herself.
As a physician, Sara spent years watching mothers burn out while the wellness industry told them to do more. So she built Mavie: everyday support for nutrition, movement, and your nervous system that fits into the margins of motherhood. The two minutes while coffee brews. The walk from car to door. The thirty seconds before someone asks when the next meal will be ready.
Every practice takes 15 minutes or less. Snackable, stackable, doable.
Who is Mavie for?
Mavie is for mothers who are ready to stop taking care of themselves last. Whether you want to feel more like yourself again, build habits that stick, or just get through the week with something left in the tank, Mavie meets you where you are.
No pressure. No perfection required.
What's included in a Mavie Membership?
You're not doing this alone. You're part of the Motherhood.
In the app:
• Daily Check-In and personalized Daily Routine • Full Library of Fuel, Flow, and Feel content (15 minutes or less per practice) • Life Raft for moments of overwhelm • Personal Library to save what works
Office Hours with Dr. Sara:
Every month, Dr. Sara and rotating specialists hold live sessions on the questions most appointments skip: hormones, intimacy, identity shifts, sleep, your nervous system, and more. Submit questions in advance or join live. Recordings available within 24 hours.
Mavie Meets:
IRL gatherings in your city: coffee chats, morning walks, and other exclusive opportunities to connect with Mavie moms. Small, intentional, and free for members.
Because the woman who takes care of everyone deserves to be taken care of too.
Does Mavie use AI to generate its content?
No. All Mavie content is created by real experts who know their field and understand maternal health. Every piece is written, reviewed, and backed by people and moms, not generated by AI.
What is the Daily Routine?
After your check-in, you'll see your Daily Routine: a curated set of practices tailored to how you're actually feeling that day. Designed to help you feel better right now and build good habits over time.
Start small, succeed often, expand naturally.
How is it personalized?
You're in control. Your onboarding, settings, and daily check-ins help Mavie recommend the most helpful content for wherever you are that day. The more you use it, the better Mavie gets at showing up for you.
What is Life Raft?
Moms have meltdowns too, which is why we invented Life Raft.
Life Raft is a tool for when you're drowning in it. Parking lot meltdowns. 3am spirals. The moment before you lose it. Tap the button and you'll get 60 seconds of grounding support to bring your nervous system back to shore.
What's in the Library?
The Library holds all of Mavie's content, organized into three pillars: Fuel (nutrition), Flow (movement), and Feel (nervous system and emotional wellbeing).
You'll find tips, audio meditations, guided movement, and expert advice to explore anytime. Save what works to your Personal Library and return to it when you need it.
What are Fuel, Flow, and Feel?
Fuel: Nutrition guidance that fits your real life. Quick recipes. Real schedules. No macros. No guilt.
Flow: Movement practices designed for maternal bodies, from restorative stretches to strength-building exercises. Postpartum-safe. No gym required.
Feel: Breathwork, nervous system tools, and emotional wellbeing practices for the full spectrum of what motherhood actually feels like. Tools to help you regulate and come back to yourself.
How do I sign in?
You can sign in to Mavie using your Apple ID. If you're having trouble, make sure you're using the same Apple account you used when you first created your profile.
How do I manage my profile?
Tap the Settings icon in the Mavie app to update your profile, preferences, and notification settings anytime. This includes your About You information, which helps us personalize your experience.
How much does Mavie cost?
Mavie offers two membership plans: monthly and annual. Visit us in the App Store for current pricing.
How do I cancel my membership?
You can cancel anytime through the App Store. You'll keep access to Mavie until the end of your current billing period.
How do I delete my account?
Go to the Me section of the app and tap Delete Account. You'll be asked to confirm before anything is removed. Heads up: Deleting your account permanently removes your profile, preferences, and saved content. It can't be undone.
Deleting your account doesn't cancel your Mavie membership. You can manage or cancel your membership in the App Store. If you delete your account without cancelling your membership you will be charged at the next billing period.
I've already paid — how do I restore my purchase?
If your membership isn't showing up in the app, tap Restore Purchases on the paywall screen. Make sure you're signed in with the same Apple ID you used to purchase.
Still not working? Email support@hellomavie.com and include a screenshot of your App Store subscription if you have one.
How do I unsubscribe from Mavie emails?
You can unsubscribe anytime by clicking the unsubscribe link at the bottom of any Mavie email.
I'm having issues with the app
A few things to try:
• Make sure you're running the latest version of Mavie (available in the App Store) • Close and reopen the app • Check that your device is running the latest iOS version (iOS 26.0 or later) • If problems persist, use the Provide Feedback link in Settings to let us know • If you can't access the feedback form, email us at support@hellomavie.com
Content isn't loading
If something isn't loading:
• Check your internet connection • Try switching between WiFi and cellular data • Close and reopen the app • Still not working? Let us know via Provide Feedback in Settings or email support@hellomavie.com
Is this information considered medical advice?
Mavie is not intended for diagnostic or treatment purposes and should not be relied on as a substitute for professional medical advice. Mavie's content is not intended to replace the advice of a healthcare professional, and Mavie is not responsible for any decisions, medical or otherwise, that are based on Mavie's content because the content is provided for informational purposes only.
NO HEALTHCARE PROVIDER/PATIENT RELATIONSHIP IS CREATED BETWEEN MAVIE AND AN INDIVIDUAL, INCLUDING WHEN AN INDIVIDUAL USES THE SERVICE; A HEALTHCARE PROVIDER/PATIENT RELATIONSHIP MAY ONLY BE CREATED BETWEEN A PROVIDER AND A PATIENT WHEN THE PATIENT RECEIVES MEDICAL ADVICE THAT IS SPECIFIC TO THE PATIENT FROM A PROVIDER.
If you are experiencing a medical emergency, you should dial 911 or go to the nearest emergency room. You should always consult your primary care provider or other healthcare professional before using any healthcare products or services.
When does my gifted membership begin?
Your gifted membership begins when you redeem it through Apple. You can redeem it whenever you're ready, as long as the gift code hasn't expired. You'll find the expiration date in the email shared with you by your gift-giver.
How do I redeem my gift?
The email shared with you by your gift-giver includes a redemption link and a backup code. The easiest way to redeem is on your iPhone:
1. Open the gift email on your iPhone. 2. Tap the redemption link. 3. The App Store will open and display your Mavie offer. 4. Review the offer, then follow Apple's prompts to confirm and redeem it using your Apple ID. 5. Download or open the Mavie app and sign in to get started.
Prefer to use the backup code?
1. Open the App Store on your iPhone. 2. Tap your profile photo in the top-right corner. 3. Tap Redeem Gift Card or Code. 4. Tap Enter Code Manually. 5. Enter the backup code from your gift email, then tap Redeem. 6. Download or open the Mavie app and create account or sign in.
Make sure you're signed in with the Apple ID you want connected to your Mavie membership. If you run into any issues, email support@hellomavie.com and we'll help.
I don't have the app yet. Can I still redeem my gift?
Yes. You can use the link or code in your gift email before or after downloading the Mavie app. See above for How do I redeem my gift?.
What device do I need? Can I use Mavie on an iPad or Android?
Mavie is currently available in the US on iOS and works best on iPhone. It can also be opened on an iPad, but because Mavie is designed for iPhone, some parts of the experience may not work as intended.
Mavie is not currently available on Android. An Apple ID is required.
I'm having trouble redeeming my gift. What should I do?
We're here to help. Email support@hellomavie.com with the gift recipient's name, the gift code or link, and the email connected to their Apple ID.
Can I add the gift to my current membership?
Yes! We can apply your gift towards future use. Since gifts are redeemed through the App Store, some existing subscriptions may need a little extra support. If redeeming the gift doesn't work as expected, email support@hellomavie.com and we'll help sort it out.
Can I save the gift until my current membership ends?
Gift codes generated through the App Store do expire (see your gift email for the specific date). To avoid issues with expired codes, we recommend applying any gifted membership to your account as soon as you receive it. If you have any issues, email support@hellomavie.com and we'll help sort it out.
Can I redeem more than one Mavie gift membership?
Yes! If you're redeeming more than one gifted membership, it can sometimes take a little extra account support on our end. Just email support@hellomavie.com and we'll make it happen.
What happens when my gift membership ends?
When your gift membership ends, your membership will automatically continue on the monthly plan of $24.99/month unless you cancel before the renewal date.
What should I expect after I purchase a gift?
After your purchase, you'll receive two emails within a few minutes: an order confirmation for your records and a gift-ready email with a unique redemption link and backup code. You can forward, print, or share the gift email with your recipient whenever you're ready.
What if the gift recipient is already a Mavie member?
That's great! We can apply the gifted time towards future use. Since gifts are redeemed through the App Store, some existing subscriptions may need a little extra support on our end. If redeeming the gift doesn't work as expected, email support@hellomavie.com and we'll help sort it out.
Do gifts expire?
Yes. The gift email includes the code's expiration date, so the recipient will know exactly when to redeem it.
Is the gift code single-use?
Yes. Each purchase includes one unique Apple offer code that can be redeemed once.
Can I buy a gift without creating an account?
Yes. You don't need a Mavie account to purchase a gift membership.
Why did I receive two emails?
After your purchase, you'll receive two emails: one order confirmation for you, and one gift email to forward, print, or share with the recipient whenever you're ready.
How do I send the gift?
We'll prepare a gift‑ready email you can print or forward to your recipient, including all the key details they need to redeem and start using Mavie (no billing information included).
How soon will I receive the gift email?
The gift email is automatically created at purchase and should arrive within a few minutes.
Can I choose when the gift email is delivered?
The gift email is sent directly to you, the purchaser. You can forward it to the recipient whenever you're ready—or print it and give it in person.
What if I entered the wrong email at checkout?
Reach out to us at support@hellomavie.com with your order details, and we'll make sure you get your order confirmation and gift email.
Can I get a refund?
Because your unique Apple offer code is issued immediately after purchase, refunds aren't available once the code has been created. Please double-check your gift selection before completing checkout. You can find more details in our Gifting Terms of Service.
What if my purchase didn't go through, but I was charged?
If you see a charge but didn't receive an order confirmation, reach out to support@hellomavie.com with any details about your purchase attempt. We'll help you figure out what happened.
What if I lose the gift email?
No worries! Email support@hellomavie.com with the purchaser's email address and purchase date, and we'll help locate the order and gift details to resend your gift email.
Can I give the code to someone else if my intended recipient can't use it?
Yes. As long as the gift code hasn't been redeemed or expired, you can share it with someone else. Each code can only be redeemed once, and the new recipient must be in the U.S. with an Apple ID and compatible Apple device. Once redeemed, the gift can't be transferred.
Will the recipient see how much I paid?
No. The gift email doesn't include billing information or the amount you paid.